What is the Warby Parker return policy?
Under the Warby Parker return policy, you have 30 days to return or exchange your item if you are unhappy with it. All prescription eyeglasses, accessories, and non-eyewear goods are covered under this insurance. Any scratched eyeglass or sunglass lenses can be returned for a free replacement for 180 days.
According to Warby Parker’s return policy, contact lenses must be returned in their original packaging, unopened. This does not apply to lenses that have been damaged after being taken from their packaging. Any damaged or faulty contact lenses can be returned or exchanged within 30 days.
How to Return to Warby Parker?
Mail-in returns/exchanges are covered under Warby Parker’s return policy and in-store returns. On the other hand, consumers are urged to return items by mail to reduce the risk of covid spreading for the benefit of everyone’s health and safety. The 30-day return policy covers both in-store purchases and returns. Let’s take a look at their online and in-store return policies.
Returns via Mail
You’ll need a return label from Warby Parker if you’re mailing something back. Returns on gifts are also covered under Warby Parker’s policy. If you follow our easy steps, this will be a breeze.
To return to the Warby Parker home page, go there. Fill in the order number for your purchase and the zip code where the item was delivered.
A return label will be sent to you. Make a copy.
Remember that they are sunglasses, and you don’t want them to be destroyed when they receive your package. As a result, securely pack the goods and the receipt, and apply the return label. Your shipping confirmation email may contain the receipt.
Finally, return the goods using USPS or another reputable delivery agency. They’ll repay you on the original mode of payment once they’ve received and processed (inspected and verified) your return.
Returns in-Store
Bring the item and the receipt to their shop within 30 days after purchase. To find a shop near you, utilize the Warby Parker Store Locator. Except for the non-returnable items listed below and open contact lenses that are not damaged, all things are returnable/exchangeable.
Items Not Returnable
The Warby Parker return policy does not cover returns and exchanges on trial pack purchases. Gift cards are also non-refundable.
Warby Parker exchange policy
Exchanges on all items (including contact lenses) are subject to the same restrictions and eligibility conditions as returns at Warby Parker. You have 30 days to return or exchange the item for a complete refund. You must contact their customer care to exchange your stuff. Call 888-492-7279 (9 a.m. to 10 p.m. ET every day) or email help@warbyparker.com with your questions.
Additionally, their eyeglass and sunglass lenses come with a 180-day scratch-free warranty. If the item is scratched, you will be entitled to a free replacement pair.
Warby Parker refund policy
If you successfully return any item, you will get a refund for your original purchase method. We recommend calling Warby Parker right away because their return policy page does not state how quickly they would reimburse your returns.
All prescription eyeglasses and accessories, except for trial packs, are covered by Warby Parker’s return policy. Return or replace your purchase within 30 days for a full refund. Only the original unopened box is acceptable for contact lens returns. If your contact lenses are faulty or damaged when you get them, you can also return them.
- Does Warby Parker allow contact lens returns?
If your contact lenses become defective, you have 30 days to return them. However, if you bought them in error, you must return them in their original, undamaged packing.
- Can I return or repair scratched Warby Parker glasses?
Yes. They provide a 180-day scratch-free warranty on prescription glasses and sunglass lenses. They’ll give you a completely new set of lenses to replace the stretched ones.
- How will I obtain my Warby Parker refund?
Your refund will be processed using the original payment method. They don’t specify how long it will take to get your money back if you return it via mail. It is an excellent idea to contact their customer service department.
- How can I return or exchange my Warby Parker purchase?
Call 888-492-7297 or email help@warbyparker.com to initiate your exchange request.
