When people register for services with the company, these policies (terms and conditions) are provided in the forms (a link on the signup page) for customer access. If a client violates the terms established in place, Verizon will call the customer’s attention to it and, if necessary, impose a fee. Verizon, like many other companies, has a cancellation policy.
Verizon is a well-known American technology network and communication company. It is one of the four largest telecom companies in the United States.
The company was founded on June 30th, 2000. It is also called Verizon Communication Inc. Since then, Verizon has Spread its reach to over 130 countries across the world. The headquarters of Verizon Communication Inc. is in New York City.
The Verizon company has its own set of terms and conditions, including a section titled “Cancellation Policy.” A consumer can opt to cancel a service for reasons that are personal to them. Verizon provides consumers with a cancellation policy, which outlines how and when a service can be cancelled. A consumer has a certain number of days to cancel a service. A termination fee will be levied if the period exceeds the stipulated days
Creating a Verizon Account
Creating a Verizon account does not demand much from its applicants. To create one, you must have a number in mind that you’d like to use.
Here are the very few steps to take.
Log in to the Verizon website. Navigate through to the “My Verizon Registration” page. On getting to the page, enter your 10 digit number and click continue.
You’ll have to select if you’re the account owner or not. Click continue after selecting the option that best suits you.
You’ll be navigated to where you’ll be asked for your registration pin. There are two options here. You’ll be asked the number to which your registration pin would be sent (if you have none. This message is free), or you’ll select the option that says “Already have a pin.” Then, click continue.
After you’ve gotten your pin, you’ll have to use that pin to verify your account. After verifying, the next thing to do is to create a profile.
Navigate to where you’ll see “create a profile.” There are series of information to fill in there.
1) Create a User ID
Here, you’ll need only 6-60 words that exclude space. The choice of name is up to you.
2) Create a User Password.
Like any other password, your Verizon password has to be strong. It must not be less than eight characters and nothing more than 80 characters. It has to contain numbers, letters, and symbols. The choice of password is up to you.
3) Confirm password.
Ensure there’s a match between this password and the above one.
4) Email address
Here, you’ll have to enter an active email address you’ll like to get notifications from.
5) Secret question.
This is for security sake, to enable you to access your account even if there’s a restriction sometimes.
6) Secret answer
Answer the question asked previously.
After filling all the sections appropriately, click on create a profile.
Verizon Contract
There are numerous reasons why a service could be terminated. The service of a loved one who has passed away might be terminated. It could also be because of poor service.
If consumers decide to end a contract early, they will be charged an early termination fee. This price might be as high as $350.
To cancel a Contract, you must first have all of your account information, including your User ID, password, email address, and any other information you may require. If you ask for a cancellation, the cancellation agent will ask for these details.
The next step in canceling a contract is to contact Verizon customer service or go to a Verizon shop. It is advisable to cancel in person rather than online. The customer service phone number is available Monday through Friday from 8 a.m. to 5 p.m. EST.
There is no early termination cost if the consumer wants to cancel the service after 14 days.
Verizon Return Policy
A customer who purchased a gadget from a Verizon shop has the option to exchange or return the device.
As the name implies, it deals with returning wireless equipment after 30 days of purchase. A cost is charged for returning a device after 30 days, like the cancellation policy. Except for Hawaii, gadgets returned are subject to a $50 surcharge. If the equipment is not returned after 30 days, an Early Termination Fee will be charged.
When a consumer wants to replace a gadget for another, the customer must provide all of the accessories that came with the item to be switched for the device to be accepted.
This includes the battery, charger, and the likes. However, the customer must do well to remove all sensitive data from the device. Verizon is not liable to return any data that wasn’t retrieved before exchanging when the device has been exchanged. Hence, customers are advised to remove the device’s memory card and personal data.
If the customer returns the device with anything damaged, the customer would be charged a fee for damage.
Prepaid Customer Agreement
Accepting a customer’s agreement isn’t a difficult one to do. There are three ways a customer can accept this agreement.
Verizon customers can accept the customer Agreement by opening a package written on it due to the action the customer is about to make (opening this package means you agree with the terms).
Signing a written document, agreeing over the phone or by email.
As soon as the customer initializes his account, he agrees to the terms.
When a customer agrees to the terms, it automatically means he is liable for his actions and is above 18 Years of age.
Conclusion
No company would want to lose its customers. Hence, there’s a legal agreement that the company can benefit even if you leave (your leaving is a loss on their end). So, to save yourself, be sure of whatever services you subscribe for before subscribing to it. When a customer is not sure about what to purchase, it’s advisable to sit back and ponder a bit more.
- Is my bank account linked to my Verizon account for payment of the subscription?
Yes, it is. Your bank account is linked to your Verizon account to enable subscription payment when due. To remove a bank account, you can do that via the app.
- Can I cancel the subscription of a dead loved one?
Yes, it’s possible. All you have to do is identify who you are to the customer service attendant and provide the necessary information.
